Shipping Questions

Order Processing and Delivery

We normally process and ship orders Monday through Friday and within one business day of receipt. Orders received after 2 PM CST weekdays or anytime during weekends and holidays, are entered to begin processing upon the next working business day. In the event that an item is temporarily out of stock or on backorder, a customer service representative will contact you. Products are shipped via United States carriers, FedEx, UPS and USPS.

Average Order Processing Time

Usually within 24 hours for non-expedited orders.

Average Transit Time for Deliveries

Usually 2 to 5 business days after order processing for non-expedited orders. Our standard method of shipment is via USPS and UPS

Shipping Restrictions

Stun Gun Shipping Restrictions

We cannot ship to any State, City or Country where it is illegal to do so. Please look at the areas below that we will not ship to before making a purchase. You must be 18 years are older to purchase.

Hawaii, New York, Massachusetts, Michigan, New Jersey, Rhode Island, Wisconsin , Philadelphia, PA, Connecticut, Annapolis, MD, Baltimore, MD, Baltimore County, MD

Pepper Spray Shipping Restrictions

New York - Pepper spray cannot be shipped to New York. Residents may only purchase defense sprays from licensed Firearms Dealers or licensed Pharmacists in that state. We can, however, ship dog pepper spray and bear pepper spray to your state.

Massachusetts - Pepper spray cannot be shipped to Massachusetts. Residents may only purchase from licensed Firearms Dealers in that state.

Michigan - Pepper spray purchased must not be more than 10% (Pepper Shot or Mace Pepper Guard are all approved for Michigan).  "The reasonable use of a self-defense spray or foam device containing not more than 10% oleoresin capsicum by a person in the protection of a person or property under circumstances that would justify the person's use of physical force."

Wisconsin - Tear gas is not permissible.  By regulation, OC products with a maximum OC concentration of 10% and weight range of oleoresin of capsicum and inert ingredients of 15-60 grams are authorized. This is 1/2 oz. and 2 oz. spray. Further, the product cannot be camouflaged, and must have a safety feature designed to prevent accidental discharge. The units may not have an effective range of over 20 feet and must have an effective range of six feet.  In addition there are certain labeling and packaging requirements: must state cannot sell to anyone under 18 and the phone number of the manufacturer has to be on the label. The units must also be sold in sealed tamper-proof packages.